Privacy Policy
How we collect, use, and protect your personal information
Legacy Concierge respects the privacy and confidentiality of every client, patient, applicant, and visitor to our website. This Privacy Policy explains how we collect, use, and protect information submitted through our website and while providing our services.
Legacy Concierge is committed to maintaining the highest standards of discretion, professionalism, and data protection in all interactions with clients and website visitors.
Information We Collect
We may collect personal information that you voluntarily provide through our website contact forms, employment inquiries, or other communications with our team. This information may include:
- Name
- Email address
- Phone number
- Message or inquiry details
- Information submitted through employment applications
We collect this information solely for the purpose of responding to inquiries, coordinating services, or processing employment applications.
How We Use Your Information
Information provided through our website may be used to:
- Respond to inquiries regarding private nursing or caregiving services
- Coordinate care consultations or service inquiries
- Communicate regarding employment opportunities
- Improve the functionality and performance of our website
- Maintain records related to inquiries or service coordination
Legacy Concierge does not sell, rent, or trade personal information to third parties for marketing purposes.
Confidentiality and Discretion
Legacy Concierge operates with a strict commitment to confidentiality. Any information shared with our team is handled with discretion and used only for the purposes of responding to inquiries or coordinating services.
While our website may collect general inquiry information, clinical care coordination and medical services are managed through secure internal processes in accordance with applicable healthcare privacy standards.
SMS Communications
Legacy Concierge may communicate with clients, prospective clients, and applicants via phone or SMS for service-related purposes. These communications may include care coordination updates, scheduling information, responses to inquiries, or employment-related communications.
If you provide your mobile phone number through our website forms, direct communication with our team, or service coordination processes, you consent to receive service-related text messages from Legacy Concierge.
Message frequency may vary depending on the nature of the inquiry or services being coordinated. Message and data rates may apply depending on your mobile carrier.
You may opt out of receiving SMS messages at any time by replying STOP to any message. For assistance, reply HELP or contact our team directly.
Legacy Concierge does not share, sell, or distribute mobile phone numbers or SMS consent information to third parties or affiliates for marketing or promotional purposes. Mobile phone information is used only for service-related communication.
Website Analytics and Cookies
Like many websites, Legacy Concierge may use basic analytics tools or cookies to understand how visitors interact with our website. These tools help us improve website performance and user experience.
Analytics tools may collect non-identifying information such as:
- Browser type
- Device type
- Pages visited
- General geographic location
- Time spent on the site
This information is used solely to improve our website and does not identify individual users.
Third-Party Links
Our website may contain links to third-party websites or resources. Legacy Concierge is not responsible for the privacy practices or content of external websites. Visitors are encouraged to review the privacy policies of any external sites they visit.
Data Security
Legacy Concierge takes reasonable administrative and technical measures to protect information submitted through our website. However, no internet transmission can be guaranteed to be completely secure.
Visitors should avoid submitting sensitive medical information through general website forms.
Changes to This Privacy Policy
Legacy Concierge may update this Privacy Policy periodically to reflect updates to our services, website functionality, or applicable regulations. Any updates will be posted on this page with a revised effective date.
Contact Information
If you have any questions regarding this Privacy Policy or the handling of personal information, you may contact us at: